Privacy Policy

Who is responsible for the processing of your data?
ATERURA ALUMINIOS S.L.
Tax ID (CIF): B10939133
Registered Office: C/ Eolo 29, Pol. Ind. Arinaga, 35118, Agüimes, Las Palmas, Spain
Registered in the Commercial Registry of Las Palmas
Phone: +34 928 18 57 86
Email: info@ateruraaluminios.com
Website: https://ateruraaluminios.com

You may contact us by any of the above means.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it periodically. If you have registered and access your account or profile, you will be informed of any modifications.


If you belong to any of the following groups, please consult the information:

+ WEB OR EMAIL CONTACTS
What data do we collect through the website?
We may process your IP address, operating system or browser used, and even the duration of your visit anonymously.
If you provide us with data via the contact form, you will be identified in order to be able to contact you if necessary.

For what purposes do we process your personal data?

  • To respond to your queries, requests or petitions.
  • To manage the requested service, respond to your inquiry, or process your request.
  • To provide information via electronic means about your request.
  • To send commercial or event-related information via electronic means if you have expressly authorized it.
  • To perform analysis and improvements on the website, our products, and services.
  • To improve our commercial strategy.

What is the legal basis for processing your data?
The data subject’s consent: In those cases where you must fill out a form and click a send button, doing so implies you have been informed and have expressly consented to the contents of the clause attached to the form or acceptance of the privacy policy.
All our forms indicate required fields with a “*”. If you do not fill in these fields or do not check the privacy policy acceptance box, the form will not be submitted. This typically appears as:
“□ I am over 14 and I have read and accept the Privacy Policy.”


+ SOCIAL MEDIA CONTACTS
For what purposes do we process your personal data?

  • To respond to your inquiries, requests, or petitions.
  • To manage the requested service.
  • To interact with you and create a community of followers.

What is the legal basis for processing your data?
The acceptance of a contractual relationship in the relevant social network environment, and in accordance with their Privacy Policies:

How long will we keep your personal data?
We can only access or remove your data in a restricted manner with specific profiles. We will process your data as long as you follow us, are friends with us, or click “like,” “follow,” or similar buttons.
You must adjust your data or information restriction settings directly through your social network profile.


Do we process third-party data?
No. As a general rule, we only process data provided by their owners. If you provide data of third parties, you must inform them in advance and request their consent, or else you will be held responsible for not complying with this requirement.

Do we process data of minors?
We do not process data of children under 14 years of age. Please do not provide this data. If you do, ATERURA ALUMINIOS S.L. is exempt from any responsibility arising from such noncompliance.


Do we send electronic communications?
Only to manage your request and if it was one of your provided contact methods.
We will only send commercial communications if they were previously and expressly authorized by you.


What security measures do we apply?
We have adopted an optimal level of data protection and implemented all technical and organizational measures at our disposal, considering the state of the technology, to avoid the loss, misuse, alteration, unauthorized access, and theft of personal data.


Will your data be shared with third parties?
Your data will not be disclosed to third parties unless legally required. They may be shared with:

  • The Spanish Tax Agency
  • Banks and financial institutions for service payments
  • Data processors necessary for contract execution
    If you use an online payment method or platform, your data will be shared within that environment with maximum security.
    Our web development and hosting providers will have access only under a signed service agreement ensuring confidentiality.
    Any international data transfer involving U.S. applications will be covered by the Privacy Shield agreement.

Your rights
You have the right to:

  • Know whether we are processing your data
  • Access your personal data
  • Request rectification of inaccurate data
  • Request erasure of your data when no longer needed or upon consent withdrawal
  • Request limitation of data processing
  • Data portability to another controller
  • Lodge a complaint with the Spanish Data Protection Agency
  • Revoke consent at any time

Do you want a form to exercise your rights?
We have rights-exercise forms available. Request one via email or use templates from the Spanish Data Protection Agency.
Forms must be signed electronically or accompanied by a copy of your ID. If someone represents you, include a copy of their ID or electronic signature.
Forms may be submitted in person, by post, or via email.

Response time to rights requests
Within one month; up to two if the matter is particularly complex and we inform you in advance.


Do we use cookies?
Yes. For any cookies beyond essential ones, refer to our Cookie Policy linked at the bottom of our website.


How long will we keep your data?
While you maintain a relationship with us.
After ending the relationship, your data will be stored for the legal periods necessary, especially in case of judicial action or warranties.
We will retain all information related to your purchase or service during the warranty period for potential claims.


USERS
Accessing this website attributes the condition of USER, who accepts the General Conditions of Use. These apply in addition to any General Contracting Conditions.


USE OF THE PORTAL
https://ateruraaluminios.com provides access to a wide range of information, services, and content belonging to ATERURA ALUMINIOS S.L. The USER is responsible for the use of the portal, including the registration needed to access specific services.
The USER agrees to provide accurate information and protect their password.
The USER agrees not to engage in activities that are illegal, harmful, discriminatory, or destructive to systems or content.
ATERURA ALUMINIOS S.L. reserves the right to remove content or comments that violate human dignity, public order, or that are otherwise deemed inappropriate.


INTELLECTUAL AND INDUSTRIAL PROPERTY
All intellectual and industrial property rights of the website and its elements belong to ATERURA ALUMINIOS S.L. or its licensors.
Reproduction, distribution, or public communication of the contents is prohibited without authorization. The USER may only use website content for personal, private purposes.
The USER must not alter or disable any security systems.


IP ADDRESSES
Website servers may automatically detect your IP address and domain name. This data is used only for statistical analysis.


WARRANTY AND LIABILITY EXCLUSIONS
ATERURA ALUMINIOS S.L. is not responsible for any damages arising from content errors, lack of availability, or virus transmission, despite taking all necessary technological measures.


MODIFICATIONS
ATERURA ALUMINIOS S.L. may modify website content or services at any time without prior notice.


LINKS
Links to third-party sites are not controlled by ATERURA ALUMINIOS S.L., which assumes no responsibility for their content or availability.


RIGHT OF EXCLUSION
We may deny or withdraw access to the site or services to users who violate these General Conditions of Use.


LEGAL ACTIONS
We will pursue violations of these terms and any improper use of the site through all legal means.


MODIFICATIONS AND DURATION
These terms may be modified and will remain valid until replaced by other duly published ones.


SECURITY
This website uses industry-standard security measures including firewalls and encryption to prevent unauthorized access to data. Secure transmission (HTTPS) is used for sensitive data.


APPLICABLE LAW AND JURISDICTION
The relationship between ATERURA ALUMINIOS S.L. and the USER is governed by Spanish law. Disputes will be submitted to the courts of Las Palmas de Gran Canaria.